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Privacy Policy

Please read our privacy policy to learn how we handle and keep information safe.

Last updated: 2024-01-01

Last Updated: January 1st, 2024

1. Introduction

1.1. Lender Borrower Exchange ("LBEX," "we," "our," or "us") values your privacy and is committed to protecting your personal information.
1.2. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use the LBEX platform.
1.3. By accessing or using LBEX, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. We collect various types of information, including, but not limited to:
- Personal Information: Your name, email address, contact details, and other information you provide during registration or while using our platform.
- Financial Information: Information related to credit activities, transactions, banking details, and financial history as facilitated through our platform.
- Usage Information: Data about how you interact with LBEX, including IP addresses, browser types, operating systems, and browsing history.
- Cookies and Tracking Technologies: LBEX uses cookies, web beacons, and similar technologies to enhance your experience and collect data about your usage of our platform.
2.2. Sensitive Personal Information: We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is required or permitted by law.

3. How We Use Your Information

3.1. LBEX uses your information for various purposes, including:
- Providing and Improving Our Services: To offer, maintain, and enhance the features and functionality of our platform.
- User Communication: To communicate with you, respond to your inquiries, send important updates, and provide customer support.
- Compliance and Legal Obligations: To comply with applicable laws and regulations, including but not limited to anti-money laundering and know-your-customer requirements.
- Marketing and Analytics: To understand user behavior and preferences, improve our marketing efforts, and provide you with tailored content and advertisements.
3.2. Data Retention: We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Data Sharing and Disclosure

4.1. LBEX may share your information with various parties, including:
- Business Partners and Affiliates: For the purpose of facilitating credit transactions and providing services on our platform.
- Legal and Regulatory Authorities: When required to do so by law or in response to legal processes or governmental requests.
- Third-Party Service Providers: Companies that assist with processing your data, platform operations, and other business-related functions.
- In Business Transfers: In the event of a merger, acquisition, or sale of company assets.
4.2. No Sale of Personal Information: We do not sell your personal information to third parties.

5. Data Security

5.1. LBEX employs reasonable security measures, including encryption, secure server connections, and physical security measures, to protect your information from unauthorized access, disclosure, alteration, and destruction.
5.2. In the event of a data breach, we will promptly notify you and the appropriate authorities if your personal data is at risk.

6. Your Choices and Rights

6.1. Access and Control: You have the right to access, correct, or delete your personal information held by LBEX by contacting us at contact@lbex.com.
6.2. Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.
6.3. Data Portability: Where applicable, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

7. Cookies and Tracking Technologies

7.1. Use of Cookies: We use cookies to enhance your browsing experience, analyze site traffic, personalize content, and serve targeted advertisements.
7.2. Managing Cookies: You have the option to accept, reject, or customize your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the LBEX platform.

8. Children's Privacy

8.1. LBEX is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

9. Changes to This Privacy Policy

9.1. LBEX reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our platform and updating the "Last Updated" date at the top of this document.
9.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

10. Contact Us

10.1. If you have any questions, concerns, or complaints about this Privacy Policy or the practices of our Services, please contact us at contact@lbex.com.

11. Governing Law

11.1. This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which LBEX is headquartered, without regard to its conflict of law principles.